Claremont Hotel, Douglas
About the Hotel
The Claremont Hotel in Douglas, Isle of Man, is distinguished as the only establishment on the island to hold the 4-Star Gold award, signifying its commitment to high standards of comfort and service. It is strategically located within the Isle of Man's business district and offers unique, tailored experiences, including heritage breaks. The hotel's original Victorian architecture adds character, while modern amenities contribute to a comfortable stay.
Location
Situated on the Loch Promenade, the Claremont Hotel is conveniently located with a bus stop right outside and a horse-drawn tram stop nearby. It is approximately a five-minute walk or a short drive from the main Sea Terminal, providing easy access to various island attractions such as the Manx Museum and Douglas Bay. The hotel's setting offers guests an ideal base for exploring the rich heritage and culture of the Isle of Man.
Rooms
All bedrooms at the Claremont feature contemporary styling, equipped with integral bathrooms and flat-screen TVs with satellite channels. Suites include super-size beds with luxury Hungarian goose-down pillows, Tempur® mattresses, and luxurious wet rooms with complimentary Penhaligon toiletries. Guests benefit from 24-hour in-room dining, mini-fridges, and dedicated workspaces. Accessibility is limited due to the hotel's architectural design, which includes external and internal steps.
Eat & Drink
The award-winning Coast Bar & Brasserie offers a complimentary cooked-to-order breakfast and a diverse menu for business lunches and evening à la carte dining. Guests can indulge in afternoon tea and enjoy a well-curated selection of international wines and luxury cocktails. The Coast Bar and Brasserie is recognized for its commitment to local produce and is part of the local 'Taste Scheme' restaurant accreditation initiative.
Leisure & Business
The hotel provides complimentary access to a local gym and offers concierge services to assist with personal requests and business needs. Meeting facilities are on-site, including the Sanderson Suite for larger events accommodating up to 200 attendees. Additional amenities include dry cleaning, laundry services, and arrangements with nearby leisure clubs for guests to use during their stay.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Luggage storage
- Lift
- Smoke detectors
Sports & Fitness
- Golf course
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Room features
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel had a lovely view of the backyard and provided clean, spacious, and comfortable rooms, although some small details were missing from what you'd expect in a superior business room. The service was mixed, with nice and attentive staff, but some misunderstanding on specific requests. The location was ideal for accessing the center of Douglas and the promenade, although road works caused some inconvenience. The dining experience was excellent, offering a great variety of well-cooked dishes. Overall, good value for money with minor areas for improvement.
The hotel had a terrible view of two side buildings, a bathroom with water leaking from above, and a very stuffy room. The tiny size, especially in the slightly tired bathroom, was noticeable, but considering the building's conversion, it was quite adequate. Being at the back of the building overlooking an alley full of bins was not ideal.
The hotel offers a mix of positive and negative experiences. The rooms, though a bit small due to converted buildings, are quite adequate. While the rear-facing rooms overlook noisy alleyways, the front rooms boast great views over the bay and promenade. The service is top-notch, with friendly and attentive staff, but some rooms are small and hot. The location is very modern and comfortable, though parking could be problematic. The dining experience is delicious, especially the Manx breakfast, but healthy snacks are limited. Overall, the hotel provides a good value for the price, with some room for improvement in certain areas.
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